Unified Community Management
With Adhook, comments, mentions, direct messages and reviews out of your social media channels are continuously collected in a central inbox. You will be informed as soon as a new message has been created. In the inbox, you can view, organize and respond to social messages from the following platforms:
- X
- TikTok
- YouTube
- Google Business Profile
- Threads
Assign messages to the right place
New messages can be assigned directly to the responsible person. This way, community management tasks can be outsourced directly to the relevant departments, offices or retailers. They see the assigned messages in their inbox and can react to them accordingly.
Answer messages efficiently
Use response templates to efficiently answer common questions from your community. Answer templates can be multilingual and can contain the following placeholders.
- User name
- Admin name
- Admin initials
- Brand Name
Measure community sentiment
Capture the mood of your community by selecting an intention for incoming messages via emojis. You can visualize the development of your community's mood in the Adhook reporting.
Manage content on the go
With the Adhook mobile app, you always have your social media management under control, even when you're away from the office. For example, capture a special moment as a post draft with your mobile phone camera or moderate incoming messages on the go. Possibilities in the app:
- Create posts for pages & personal profiles
- Use Post Templates
- Promote posts
- Analyze post statistics
- Moderate comments, mentions, direct messages & ratings
What our customers say
